Technical Requirements


No extra charge for computer artwork! The quality of our finished work is highly dependant on the provided digital photo. Please submit a photo with the largest possible size and resolution (min 96 dpi). In addition, the scale of your unique image should fit in the selected frame. Although we may shrink or enlarge the provided photo to fit in the frame, we are not always able to cut or crop it. Therefore, please select the appropriate frame style for your photo. For example, a horizontal group photo with 20 people in it will not fit on a vertical type of frame however it will fit perfectly in a horizontal rectangle frame.

If needed, our studio may contact you for your opinion or request a new photo.

Also note the following

*Due to the nature of crystal, finished work will be TRANSPARENT (a see-through image which is the beauty of these products.)

*Black & White photos are also applicable.

*If you do not have a digital copy of your photo you can mail the hard copy to us. The original copies will be returned along with the finished work.

*You can add text to your frame in any color and font for FREE. (“Happy Mothers Day”, “Merry Christmas”, “Happy Anniversary”, “Happy Valentine’s Day”, etc.). Just let us know where you want it.

*All items come in satin-lined gift boxes.

*We ship worldwide. All orders are shipped within 5 business days. Do not count order day and weekends. Delivery times vary from 3 days (50 states) to 10 days (international orders) depending on destination. All these commitments may change during high seasons (Christmas, Valentines Day, Mothers Day)